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Survey of Rexan Qasr alZiafat Hotel
Survey of Rexan Qasr alZiafat Hotel
Survey form
Rexan Qasr alZiafat Hotel
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How satisfied are you with the check-in process?
Excellent
Good
Normal
Bad
Very bad
How the reception staff deal and answer during the stay
Excellent
Good
Normal
Bad
Very bad
The level of satisfaction with the cleanliness of the rooms
Excellent
Good
Normal
Bad
Very bad
Rooms facilities and equipment
Excellent
Good
Normal
Bad
Very bad
Quality of restaurant food
Excellent
Good
Normal
Bad
Very bad
The speed of service in the restaurant
Excellent
Good
Normal
Bad
Very bad
The way the restaurant staff behaves
Excellent
Good
Normal
Bad
Very bad
The health and cleanliness of the restaurant
Excellent
Good
Normal
Bad
Very bad
The quality of the coffee shop menu items
Excellent
Good
Normal
Bad
Very bad
The speed of service in the coffee shop
Excellent
Good
Normal
Bad
Very bad
The behavior of the coffee shop staff
Excellent
Good
Normal
Bad
Very bad
How to respond and provide information to guests
Excellent
Good
Normal
Bad
Very bad
How the reception staff deal and answer during the stay
Excellent
Good
Normal
Bad
Very bad
In your opinion, how can the service quality of Qasr alZiafat Hotel be improved?
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